Competences
Airline operations is the symbiosis of advanced technology, skilled people, safety and economics. It is a high profile business unit with profound impact on the value proposition and the reputation of an airline. It is sophisticated, high tech and the impact on airline economics is significant.
The era that flight operations were a pilot-only business is history. Leading flight operations departments are without exception a team of highly qualified specialists in various disciplines. Pilots have become “flight managers”, steering operational performance. But they all share a passion for aviation, dedication to safety and respect for a strict regulatory framework of EASA, FAA or other regulatory bodies
Flight operations is also a high cost business. Fuel is the biggest cost factor and will rise due to Co2 emission rights. In fact, fuel touches almost all departments in an airline. Similarly, training is a high cost item. But when do you train efficiently for the right skills and safety without overspending?
Managing flight operations is complex. How does management ensure a corporate environment that creates the delicate balance between trust, safety and strict compliance with the company standards with pilots always working “remote”? How do you keep tabs on:
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Value Added
In the end of the day there are three factors that count: safety, economics and compliance. Safety for the sake of all, economics to ensure business continuity and regulatory compliance to lock in standards as well as to ensure a level playing field.
I believe that the only reason for existence with a client is that after the engagement he must be in better shape than before the engagement: cheaper, faster, better performing. For me this means that all projects must have a proven business logic that shows the link(s) between measures and improvements, that validates the business case and provides insight into the factors of influence.
It means also that expertise matters. I work together with leading flight operations experts in order to ensure that concepts presented are state of the art, regardless the specialisation involved.
What does this mean to you?
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Project Approach
I believe in working with a client. It is your organisation and you must be happy with the result. I believe in helping a client deal with the issues at hand. That means that I will look at you, question, test you and challenge you. But it also means that I listen to you, understand you and search for your true issues. Only in this way we can together explore new ways of dealing with your problem, so that you will be better and more successful at the end. Only if you are successful, I will be successful too!

Eager to start? Do you want to discuss in more detail? Just contact me through the contact page to start the first dialogue!
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